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IH2O Ltd.
A woman filling a glass with filtered water at a kitchen tap

Serving all of Alberta

Never question your water quality again.

Over 45years of water treatment expertise, a free in-home water test, and a lifetime manufacturer warranty on every residential system we install.

years of expertise
45+years of expertise
manufacturer warranty
Lifetimemanufacturer warranty
in-home water test
Freein-home water test
wide service coverage
Albertawide service coverage

No cost, no obligation

Book your free in-home water test

Takes about 30 minutes. We test hardness, chlorine, iron and sulphur on your own tap and walk you through the readings.

We use your details only to arrange the test and never sell them. Prefer to talk? Call 1-877-506-8526.

  • Free in-home water test
  • Lifetime manufacturer warranty
  • 45+ years of water treatment
  • Serving homes across Alberta
  • We service what we sell
  • LaMotte and Hach lab partners
  • Softening, carbon, iron, sulphur, UV, reverse osmosis

Local water data

Your water, by the numbers.

Municipal supply hardness differs across our two service cities, and even between the north and south of Calgary. Here is where each supply typically sits, and what that means inside your home.

Calgary north (Bearspaw)

141to200mg/L

roughly 8 to 12gpg (US)

Hard, reaching very hard in winter

SoftModerateHardVery hard

Hardest between December and February. Softest during spring snowmelt.

Calgary north (Bearspaw) municipal supply measures 141 to 200 milligrams per litre, roughly 8 to 12 grains per gallon US, which is Hard, reaching very hard in winter.

  • Scale builds on taps, kettles and shower doors, so fixtures need cleaning more often.
  • Soap and detergent lather less, so every wash uses more product.
  • Water heaters and dishwashers work harder, which shortens appliance lifespan.

Source: City of Calgary published water quality report, 2025 ranges.

Calgary south (Glenmore)

181to274mg/L

roughly 11 to 16gpg (US)

Very hard year round

SoftModerateHardVery hard

Hardest between December and February. Softest during spring snowmelt.

Calgary south (Glenmore) municipal supply measures 181 to 274 milligrams per litre, roughly 11 to 16 grains per gallon US, which is Very hard year round.

  • Heavier scale on glassware, shower doors and fixtures than homes north of the city.
  • Higher softener capacity is needed to keep up with the same household demand.
  • Salt and service intervals run shorter when a unit is sized for northern water.

Source: City of Calgary published water quality report, 2025 ranges.

Edmonton

165to185mg/L

roughly 10 to 11gpg (US)

Hard

SoftModerateHardVery hard

Hardness varies seasonally with river conditions.

Edmonton municipal supply measures 165 to 185 milligrams per litre, roughly 10 to 11 grains per gallon US, which is Hard.

  • Spotting on glassware and shower doors after every wash cycle.
  • Less lather from soap and shampoo, so laundry and skin feel filmy.
  • Scale inside the water heater raises the energy needed to heat the same litre.

Source: EPCOR published water quality reports.

EPCOR describes the source water as moderately hard. Standard hardness classification places these levels in the hard range. Edmonton is served by two plants, Rossdale and E.L. Smith, both drawing from the North Saskatchewan River. Hardness is consistent across the city.

Depending on flow and demand, some homes receive a mix of water from both plants.

Calgary's north and south are supplied by different rivers and different treatment plants. Homes in the south typically see notably harder water than homes in the north, which changes the softener capacity a home needs.

Hard water is found in more than 85% of Canadian homes. See the concerns we treat

See the difference

Hard water and soft water, same house.

Drag the divider, or use the arrow keys, to compare untreated Alberta supply with the same subject after treatment.

Drinking glasses showing white mineral spotting and film after washing in untreated hard water
The same drinking glasses washed after softener installation, clear and free of spotting
UntreatedTreated
Same dishwasher, same cycle, same detergent. Left: glassware washed in untreated Calgary supply. Right: the same glassware after a softener install.
A family washing hands together at a bright bathroom sink

About us

Healthy water for you and your family.

Our team has over 45years of knowledge and expertise in the water treatment business. Our partnership with the water testing experts at LaMotte Labs and Hach Chemical allows us to solve residential and commercial water concerns across the province of Alberta.

More about us

The lifetime manufacturer warranty

A lifetime manufacturer warranty. Not one year. Not ten.

The industry standard

Most water treatment companies offer a 1 to 5year warranty. A small percentage offer 10years at most. After that comes expensive upkeep, plumber call-outs, and repair fees that can cost thousands over the life of the unit.

IH2O

A lifetime manufacturer warranty on every residential product, plus top-of-the-line warranty coverage on our commercial systems. Free lifetime service. No extra fees. No surprises. We service what we sell.

We can offer this because our products are built to last a lifetime.

Book your free water test

Common household water problems.

Hard water

Hard water is caused by high levels of calcium and magnesium in water supplies. Have water spots on your freshly washed glasses or shower doors? Hard water is likely the culprit, and the costs of this issue add up over time, from more money spent on soaps and detergents to repair and replacement costs for water-using appliances.

See softening solutions

Chlorine smell

Chlorine is one of the most common disinfectants used in tap water as part of municipal water treatment processes. It is generally not a health concern, but it can leave behind an unpleasant taste and bleach-like odour when drinking or bathing. Depending on your water source and treatment facility, different levels of chlorine may be found in your water supply.

See filtration solutions

Rust stains

Iron is one of the most common solid elements on earth and can often find its way into your water, most commonly for homes using well water. Iron water can leave rust stains on your appliances and clothing as well as in sinks, bathtubs and toilets. You also may notice a metallic taste in your drinking water.

See well water solutions

How it works.

  1. 01

    Identify your water problems

    Understanding your water problems is the first step to improving the water quality in your home. Our tool identifies potential water issues and helps you learn what might be causing them.

  2. 02

    Get recommendations

    Once you have selected your water symptoms and concerns, our tool will recommend the water treatment solutions that can help address your problems.

  3. 03

    Schedule your free water test

    The final step is finding out what is really in your water. Your local IH2O water experts provide a free water test and plumbing inspection, then recommend the right water treatment system for your home.

A water specialist reading a hardness test strip against reagent vials
An IH2O technician commissioning a water softener in a home utility room

Installed by our own team

Certified installers. Free lifetime service.

Every system is installed by an IH2O technician, commissioned on site, and supported for as long as you own it. No subcontractors, no handover, no call centre.

See our installation work

Customer reviews

Unmatched quality. Unforgettable service.

Read more customer reviews

Common questions

Questions we answer every week.

IH2O does not publish prices, because the right softener depends on your measured hardness, household size and plumbing. We quote after the free in-home water test, and the quote covers equipment, installation and service with no fees added later. Every residential product carries a lifetime manufacturer warranty.

Yes. Calgary draws its supply from the Bow and Elbow rivers, and the treated water is hard enough that scale on kettles, taps and shower doors is normal across the city. We measure the exact hardness at your own tap during the free water test rather than quoting a city average.

City water is treated to be safe, not soft. Municipal treatment removes pathogens but leaves dissolved calcium and magnesium behind, and that is what scales your water heater and dishwasher. So the answer depends on your measured hardness and how much scale you are already seeing, not on your supply.

Most residential softener or drinking water installations are finished in a single visit, usually a few hours, and your water is shut off for only part of that. The installer handles the plumbing tie-in, commissions the system, and walks you through the controls and salt refills before leaving.

Every residential product IH2O supplies carries a lifetime manufacturer warranty, and service on those products is free for as long as you own the system, with no call-out fee. Commercial systems carry top-of-the-line manufacturer coverage instead. Ask us to confirm your warranty terms in writing on the quote.

Let our experts test the water in your home.

Free, no obligation, and it takes about 30minutes.

Call nowBook free test